When you send your deposit, you agree to our terms and conditions.
MILLOOK WATER TERMS AND CONDITIONS for 2024
Covid 19. If the government decrees that your booking is not permitted and you have paid the deposit, the owner will refund the 25% deposit.
- The Contract of Letting is between you (hereinafter known as “The Guest” and Mr. and Mrs. C.S.Asbury (hereinafter known as “The Owner” of Millook Water).
- Millook Water is hereinafter known as The Property
- The contract is not effective until the required payment has been received in full and confirmation sent from the Owner to the Guest. The Owner accepts no responsibility for personal injury to The Guest and/or his/her invitees (jointly known as “the Holidaymakers”), or loss of or damage to their property, or for other matters over which The Owner has no control.
- This agreement is made on the basis that the Property ) is to be occupied by the Holidaymakers for a holiday as mentioned in the Housing Act 1988 schedule 1 paragraph 9 and the Holidaymakers acknowledge that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.
- Bookings cannot be accepted from persons less than 25 years of age. Group bookings of single sex parties are not allowed unless special arrangements are made with The Owner. Safety deposits may be required.
- Any pet, or pets, which you intend to take with you should be checked and authorised by The Owner. Dogs are the only pets normally allowed. There must be nomore than two dogs at the property at any time; all dogs must be kept under strict control at all times whilst on the property; any fouling of lawns, paths etc. must be cleared up without delay; the Guest must bring the dogs’ bedding; e dogs must not be left in the property unattended; dogs are not allowed on beds, chairs or sofas. In the interest of visitors’ safety and as a result of government legislation the Owner is unable to accept the following types of dog: American Pit Bull Terrier, Japanese Tosa, Fila Brasileiro and Doga Argentio even where these types of dogs are muzzled.
5. Once the Owner has raised and sent an invoice to the prospective Guest, a provisional booking will be made. Provisional reservations can be accepted by
email or telephone and must be confirmed within 5 working days by
the arrival of the required deposit. A deposit of 25% of the cost of the holiday (“Deposit”) must accompany the booking. The Deposit is non-refundable or transferable to another date or dates unless The Owner is unable to accept the booking.
No bookings are valid until confirmed in writing by The Owner.
The balance of the cost is to be paid six weeks before the
holiday is due to start (it should be noted that reminders are not
routinely sent out). If the balance is not received within the time
specified the Owner reserves the right to cancel the booking and
retain the deposit. Bookings made within six weeks of the start of the
holiday require payment in full at the time of booking.
In the event of cancellation, The Owner will endeavour to re-let The Property and, if successful, may refund any monies paid less the deposit which is non-returnable.
The Owner strongly recommends the Hirer to take out holiday Cancellation and
Curtailment insurance. If the reason for the cancellation is covered
by the policy and the relevant documents are produced, the cost of
hire will be met by the insurers. In the event of cancellation for any
cause not covered by the cancellation insurance, the Owner will
endeavour to re-let the property and if successful may refund any or all
monies paid less the non-returnable deposit.
The Owner reserves the right to re-let any holiday where any monies due are more than 14 days in arrears whereupon any monies paid by The Guest over and above the Deposit will be refunded. However, if The Owner is unable to re-let the holiday, The Guest will remain liable for the outstanding balance of the cost of the holiday and, if applicable, the Deposit.
In the event of The Property becoming unavailable (e.g. through fire or illness etc.) The Owner will endeavour to provide The Guest with a refund of all monies paid or a proportion in the case of curtailment. The Owner has no control over the weather: in the event of a holiday being cancelled or curtailed by the Holidaymaker, The Owner will accept no responsibility.
DAMAGE, LOSS & NUISANCE: The Guest agrees a) that the
supervision of children, babies, dogs and any adults requiring care
remains the responsibility of The Guest at all times; b) to be
responsible for leaving the accommodation in good order and clean
condition, otherwise an extra cleaning charge may be levied; c) to pay for
any damage or loss however caused, excluding reasonable wear and
tear incurred during occupation; d) not to cause nuisance or
annoyance to occupants of nearby property; e) to allow reasonable
access to the property by the Owner if it is deemed necessary. If in
the opinion of the Owner any person is not suitable to continue their
occupation of the property because of unreasonable behaviour,
damage or nuisance to other parties, the contract may be discharged
and the Owner may repossess the property immediately. The Guest
will remain liable for the whole cost of hire and no refund shall be
due.
A Guest requiring a booking to be altered once the booking has been confirmed will be charged £20 if a revised confirmation is required.
The Holidaymaker’s right to occupy the Property may be forfeited without compensation if:
more people or pets than specified attempt to take up occupation;
unpermitted pets are found to be at Millook Water;
overnight guests are entertained without The Owner’s express permission;
any activity is undertaken which may cause unreasonable damage, noise or disturbance.
All prices are net. The Owner supplies wood, and there is no extra charge. Electricity is included in the price quoted. Guests are asked to exercise prudence.
In the event of there being cause for complaint concerning Millook Water, the matter should be taken up at once with The Owner. It is important that this be done while The Guest is still at Millook Water so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended when the Holidaymakers have denied The Owner the opportunity of investigating the complaint and endeavouring to remedy matters during the holiday. In the event of a telephone complaint being made the number to ring is 01984 623122. There is an answerphone facility which is regularly checked.
The Owner or his representative shall be allowed access to Millook Water at any reasonable time during any holiday occupancy.
We have compiled all information relating to Millook Water as accurately as possible at the time of The Guest receiving it. However, facilities may be altered or withdrawn for reasons outside The Owner’s control, in which case The Owner can not accept responsibility. We make every effort to ensure that the details for Millook Water are accurate and accurately reproduced. Mistakes may occur from time to time, and confirmation must be requested prior to booking. The Holidaymaker must accept minor differences between text/photograph/illustrations/ seasonal variations in any brochure or advertising and the actual property. The Owner can not accept responsibility should Millook Water not conform to the Holidaymaker’s standards. If a facility is particularly important to you, please check with The Owner before you book.
Millook Water is unsuitable for access by wheelchair. Any Guest with a disability must check in advance with The Owner to assess the viability of staying at Millook Water.
Millook Water is a non-smoking house.
The paths, steps and ground around Millook Water are slippery in any conditions and particularly in the wet. Guests must ensure they take all reasonable precautions against damaging themselves through neglect or lack of care.
All electrical and other appliances supplied by The Owner are used entirely at the risk of the Guest. The Owner takes no responsibility for Guests damaging themselves through neglect or lack of care.
The Booking Conditions apply to all confirmed bookings.
These Terms and conditions supersede all previous editions.
All electronic data referring to Millook Water remains the property of The Owner and may not be replicated in part or whole without prior permission. No electronic data will be preserved indefinitely. Hard copies of correspondence will be kept for one calendar year.
There is no TV licence at The property. The Guest must never use any means to watch TV or a recorded TV programme. Any attempt to do so renders The Guest liable for any statutory fine or punishment.